2nd Line Technical Support Engineer
Barnsley / Home Working
•Multiple Windows platforms and Active Directory
•Server, PC, and Printer component maintenance
•Building devices from operating system up
•A good understanding of customer service, to promote professional conduct and company values internally and externally.
•Analytical, research and problem-solving skills
•Good organisational skills
•Driving Licence, Car owner
•To fulfil standard requests using documented processes and procedures.
•To complete incidents and requests in line with current skills and abilities.
•Equipment installation over sites
•Build phones with mobile management software
•Resolve technical issues
•To work on the shift and/or rota as determined by their manager in a consistent manner.
A fantastic career opportunity for a technical support engineer to work for a highly successful and growing company.